The Nitty Gritty
Night Cake Press is currently a one person operation. Everything is handled by me from start to finish. If you have any questions at all, feel free to drop a line at firstname.lastname@example.org
Q: How long does it take to process my order?
A: Domestic orders will usually ship the next business day. If they don't, they will ship out within 3 business days.
International orders will ship within 3 business days.
Q: I also want to order some stuff from The Beast Is Back. Will you combine shipping?
A: Yes! Make sure to shoot me an email to let me know about the orders from both sites. I will refund any additional shipping fees you may have paid.
Alternately, you can email me a request with what items you would like from both stores and I will send you a custom invoice via Paypal.
Q: How do you ship?
A: All pins are shipped via USPS First Class Mail in a padded envelope.
Q: How fast is First Class mail?
A: First Class mail can take anywhere between 2 and 7 days depending on how far away you are from Los Angeles.
Q: International shipping?
A: Yes! I ship all international orders via USPS First Class International. As a heads up, there is generally no tracking for this tier of international shipping with the exception of shipments going to Canada.
After your order ships, I will email you a customs forms number for reference. From the date of shipping, please allow 24-48 hours for your package to be integrated into the US postal system and at least 2-3 weeks for delivery.
Q: Do you accept returns and/or exchanges?
A: Yes, but you will be responsible for return postage. If you need to arrange a return/exchange, shoot me an email at email@example.com